Explanation of fields
The fields are relatively self explanatory. Those that impact dashboards, reports or require additional explanation are noted below.
- Actioned status
- When first adding a key date, this will typically be set to either:
- Not actioned: This is used for those key dates that may require some sort of action or review. An example is reaching Age Pension age, which may require an application with Centrelink.
- None required: This is used for key dates that don't require any action to be taken. It may be the date a client changes jobs.
- For those key dates that do require some sort of action to be taken, the status needs to be changed from 'Not actioned' to 'Actioned' when the task is complete.
- The actioned status in conjunction with the recorded date determine how the key date is displayed on dashboards.
- When first adding a key date, this will typically be set to either: